Privacy policy

Last updated 14 September 2026

People tell LAI things they have not told anyone. That deserves a policy you can actually read, so this one says what happens in plain words, and every line of it was checked against the code that runs.

LAIfe is made by Cultiv8 Hub. If anything here is unclear, or you want something done with your data, write to hello@cultiv8hub.com and a person will answer.

What LAIfe stores

• Your account. Your email address, and a password you choose. The password is stored only as a hash by our authentication provider, so nobody at Cultiv8 Hub can see it, and neither can we recover it for you.
• Your conversation. Everything you say to LAI and everything LAI says back, plus a rolling written summary LAI keeps so it can remember you between sessions.
• What you record in the app. Your name, your 360 health ratings and journal notes, plans and milestones, habits and streaks, money notes, and reminders.
• Counts. How many messages you have sent this month and in your free trial, and whether you have a subscription. This is how the plan limits work.
• A testimonial, if you choose to send one. The name, title, organization and words you type into that form. This one is meant to be public and may appear on the website.

On the website demo, which anyone can use without an account, the server stores a one way hash of your IP address with a date and a count, purely to stop one visitor using the free replies all day. The address itself is never written down and the hash cannot be turned back into it.

What LAIfe does not do

• No analytics on what you write. There is no Google Analytics, no session recorder and no third party cookie. Nothing reads your conversations, your journal or your ratings except you and LAI.
• No selling or renting. Your data is not a product and never will be.
• No advertising, ever. LAIfe is paid for by the people who subscribe to it. That is the whole business model, and it is deliberately the one that does not need your secrets. Nothing follows you around the internet, because there is nothing installed that could.
• No access to your phone beyond what you see. No location, contacts, photos, camera, microphone, files or other apps. The Android app asks for one permission, to show notifications, and one more if you set a timed reminder.

Who else can see it

Four companies process data so that LAIfe can work, and one of those four only rarely. Nobody else does.

• Anthropic, for the coaching itself. To answer you, LAI sends your recent messages, your name, and short digests of your journal, plans and habits to Anthropic's Claude API. LAIfe uses the paid commercial API, whose terms say that Anthropic may not train its models on customer content. That is a commitment in the contract, not a setting we could switch off by accident. Anthropic keeps inputs and outputs for a limited period so it can detect abuse of its own service, and content its automated safety systems flag can be looked at by a person there. We do not send it your email address, and we never rate or submit a conversation as feedback, which is the one route by which content could otherwise reach model training.
  
  If Anthropic cannot be reached, that one message is sent to Google's Gemini API instead so your conversation is not lost mid sentence. It is rare, but it is real, so it is written here: on those occasions Google is processing that message, under the paid tier terms described below.
• Google, as the standby. Only when Anthropic is unreachable, as described above. LAIfe uses the paid Gemini tier, and under Google's terms that means Google does not use those prompts or replies to improve its own products, and no human reviewer reads them.
• Supabase, for storage. Your account and everything in it live in a Postgres database hosted by Supabase in Mumbai, India.
• Vercel, for hosting. Vercel serves the website and the app, and keeps ordinary short lived server logs.

If you subscribe, the payment is handled by Google Play or by PayHere, who take your card details directly. Cultiv8 Hub never sees or stores a card number.

If you talk instead of typing

The microphone button uses your browser’s own speech recognition, not ours. We never receive the recording and we store no audio at all: what reaches LAIfe is the text that appears in the message box, after you have read it and pressed send. Be aware of one thing we do not control, though. Some browsers, Chrome among them, transcribe by sending the audio to their own servers, while others do it on the device. Which one yours does is the browser maker’s decision and is covered by their privacy policy rather than this one. If that matters to you, type instead; nothing in LAIfe needs the microphone.

Reading a message out loud works the other way and stays entirely on your device: it uses the voice already installed on your phone or computer, and nothing is sent anywhere to do it.

What is kept on your phone

LAIfe keeps a copy of your work in your browser or app storage so it opens instantly and keeps working with a poor connection. Signing out clears it, so a shared phone does not leave your conversation behind for the next person. Reminders are scheduled by Android on the device itself; there is no push server, and no notification is sent from our side.

How it is protected

• Everything travels over HTTPS, and the database enforces row level security so one account physically cannot read another's rows.
• Every request that reaches the AI must carry a verified sign in token, checked on the server rather than trusted from the browser.
• No honest policy promises perfect security. If a breach ever affects you, you will be told what happened and when, not reassured.

What you can do

• Delete everything, yourself, at any time. In the app under your account, or from any browser at laife.cultiv8hub.com/delete-account. It is immediate and permanent, and backups roll off within 30 days.
• Ask for a copy. Write to us and we will send you everything held under your account.
• Correct anything. Your journal, plans and habits are editable in the app, and you can ask LAI to forget something.
• Take back a testimonial. Deleting your account does not pull a published quote off a live page, because you chose to make that one public. Email us and a person will remove it.

Data is kept while your account exists, and goes when you delete it. There is no other clock running.

Children

LAIfe is not designed for children and is not intended for anyone under 16. We do not knowingly keep data from a child. If you believe a child has made an account, write to us and it will be deleted.

One thing that is not a privacy matter, but matters

LAI is a coach, not a therapist, doctor, lawyer or financial adviser, and it is not an emergency service. If you are in danger or thinking about harming yourself, please contact your local emergency number or a crisis line where you live.

Changes

If this policy changes, the date at the top changes with it. Anything that meaningfully affects what is collected or who sees it will be told to you in the app rather than quietly edited here.